Refund and Returns Policy

If you have an issue with your order, contact us directly within 30 days of product delivery and provide a detailed description of your issue, accompanied by relevant photo or video evidence that support your case. After investigation, we will determine if you are eligible to receive a replacement at no cost to you. Some issues do not qualify for replacement, they are outlined below.

And here are the kinds of Return/Replacement reasons as follows for reference.

Reason

Agree or Disagree

Quality Issue

Agree

Colors Issue

Agree

Print Issue

Agree

Wrong sizes shipped

Agree

Delay production over 10 days

Agree

TN stops updating in China over 20 days

Agree

Missing Items

Agree

Delivery to wrong address

Agree

Shipping over 65 days by EMS

Agree

Shipping over 30 days by EXPRESS

Agree

Copyright Products

Agree

Artworks issue from customer

Disagree

Delivered but not received

Disagree

Wrong sizes choice by customer

Disagree

Clearance delayed

Disagree